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Frequently Asked Questions

Answering Your Questions

FAQs for Orange County motorists, bicyclists and pedestrians
Additional questions can be answered using the links provided below.

QUESTIONS

LINKS

PHONE NUMBERS

 

Caltrans

 

www.dot.ca.gov

 

(949) 936-3600

  • Who handles freeway problems?

 

OCTA

www.octa.net

(714) 560-6282

  • Where can I get a bus schedule?
  • Who handles Measure M and Renewed Measure M?
  • Who maintains the Garden Grove (22) Freeway?
  • Where are the bike routes in Orange County?

 

Utility Companies

SCE www.sce.com
SDGE www.sdge.com

(800) 611-1911
(800) 411-7343

  • Who do I contact if my street light is out?                                                  

Transportation Corridor Agency

www.thetollroads.com

(949) 754-3400

  • How do I obtain a toll road transponder?

OC Public Works Central Files

centralfiles@rdmd.ocgov.com

(714) 834-3568

  • How do I obtain a copy of the Highway Design Manual?
  • How do I obtain a copy of the County’s Standard Plans?
  • Who can tell me about project bid information?
  • Where can I get a Traffic Flow Map?

OC Parks

www.ocparks.com

(949) 973-6870
(714) 834-3483

  • I’m a bike rider and I want to know how to get a new bike trail near my home.  Who can I talk to?

OC Public Works Operations & Maintenance

www.ocpublicworks.com

(714) 567-6300

  • Who do I contact about road maintenance (potholes, street signs missing etc.)?
  • Who do I contact about street sweeping in the unincorporated County of Orange?

 

OC Public Works Property Permits

www.ocplanning.net

(714) 834-3432

  • Who do I contact about concerns of traffic construction noise?
  • Who do I contact about permits (encroachment permits, public property permits)?

 

OC Public Works Road Division

ocroad@rdmd.ocgov.com

(714) 834-5238

  • The traffic signals are not timing properly, a traffic signal is on four-way flash, a traffic light is out, a traffic signal pole has been damaged.  Who do I contact?
  • Where can I request a traffic count for an unincorporated Orange County roadway?
  • Where can I request the Average Daily Traffic (ADT) on a street in the unincorporated County?

 

OC Public Works Capital Projects

ocroad@rdmd.ocgov.com

(714) 834-6703

  • Why do you have to widen the road in front of my house?

 

OC Public Works Road Programs

ocroad@rdmd.ocgov.com

(714) 834-2694

  • What road construction projects are happening in Orange County? 
  • Who decides which roadway projects should be built?
  • What is the difference between County of Orange, Orange County Transportation Authority and Caltrans, with respect to roads?
  • Who handles the unincorporated County Measure M program?

 

OC Public Works Signal Operations

ocroad@rdmd.ocgov.com

(714) 834-4502

  • The signals are not timing properly.  Who do I contact?
  • How can I get the County to change the signal synchronization to allow the lights to be green for me?

 

OC Public Works Traffic Engineering

ocroad@rdmd.ocgov.com

(714) 834-5034

  • How can I get a traffic signal installed near my child’s school?
  • How do I get the speed limit changed in my neighborhood?
  • People from businesses near my house take up all the parking on my street.  Who regulates that?
  • It seems like there is always a back-up at the intersection near my house, who do I report that to?
  • I live in a private, gated community in the County.  Does the County have the responsibility for patrolling my roads, or for the cost of their upkeep and maintenance?
  • How do I get a crossing guard on my route to school?
  • How do I get a speed survey (safety investigation) on my street?          

 

OC Public Works Construction
or Road Division

www.ocpublicworks.com
ocroad@rdmd.ocgov.com

(714) 567-7800
(714) 834-3483

  • What road construction projects are happening in Orange County?